Employment Type
Date posted
March 11, 2020
Position title

The Case Manager works with individuals and/or families to alleviate housing-related health, safety hazards and deficiencies that cause multiple diseases and injuries in the home. Will act as advocate for individuals and families as necessary and serve as liaison between CAAGKC and community partners. This program addresses mold, lead, allergens, asthma, carbon monoxide, home safety, pests, radon, and more.

  1. Conducts home visits to assess family living environment and gather environmental samples and measurements
  2. Ability to work with families who have multiple and serious problems
  3. Obtain medical history and housing status through health questionnaires and walk through visual assessment of facilities
  4. Develop case plan for participants including goals, strengths, priorities and plan of action
  5. Communicate with clients on a routine/scheduled basis
  6. Connect families with needed community resources, follow up with families and agencies to document the use and success of referrals
  7. Interact with community resources on behalf of clients
  8. Document all interactions into database and assign tier to home base findings
  9. Keep inventory of supplies and materials
  10. Fulfill mandatory education requirements for obtaining and maintaining all credentials
  11. Ability to schedule appointments and adhere to deadlines
  12. Develop environmental reports
  13. Perform excellent customer service to customers, vendors, and staff by telephone, in person and/or in writing
  14. Adjust to frequent change in duties and procedures
  15. Be non-judgmental and objective in working with clients, vendors and coworkers
  16. Work independently and/or team setting
  17. Perform community outreach and facilitate educational workshops
  18. Ability to work effectively and efficiently in high stress situations
  19. Represent CAAGKC at special events, meetings and/or remote locations to collect and/or inform applicants of programs and services
  20. Inform participants of other CAAGKC programs and services they may qualify for
  21. Any other duties as assigned
  1. Health Education Specialist or Health Home Specialist Credential
  2. Problem solving skills
  3. Experience working with contractors
  4. Community health worker experience
Minimum Requirements
  1. Bachelor degree in Social Work, Human Services, or a related field
  2. Experience providing housing, environmental health or public health assistance to individuals or families
  3. Ability to read, comprehend, and follow training manual guidelines and procedures
  4. Ability to work with the public
  5. Excellent listening and assessment skills
  6. Experience with email, facsimile machine, scanner and copier
  7. Proficient in alpha-numeric filing, Microsoft Office products: Word, Excel, and Outlook and ability to learn State agency database
  8. Reliable transportation, valid driver license and maintain active car insurance
  9. Some evenings and weekends required occasionally
Physical Demands

Sitting 20%
Standing 60%
Bending 10%
Lifting 10% - ability to lift at least 25 lbs. or less

Work Environment:
Inside 30%
Outside 70%

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