Industry
Non-Profit
Date posted
August 25, 2020
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Position title
HEALTHY HOMES CASE MANAGER
Description

The Healthy Homes program assist individuals and/or families to alleviate housing-related health, safety hazards and deficiencies that cause multiple diseases and injuries in the home. The objective is to locate, reduce, and eliminate housing-related health hazards by addresses mold, lead, allergens, asthma, carbon monoxide, home safety, pests, radon, and more that affect the health and quality of life.

Responsibilities
  1. Conducts home visits to assess family living environment and gather environmental samples and measurements to determine the need and develop environment reports
  2. Ability to work with families who have multiple and serious problems
  3. Obtain medical history and housing status through health questionnaires and walk through visual assessment of facilities
  4. Develop action plans for participants including goals, strengths, priorities, referrals and services to be provided
  5. Communicate with supervisor, team, clients and community partners on a consistent basic, ensuring success of referrals and partnerships
  6. Connect families with needed community resources, follow up with families and agencies to document the use and success of referrals
  7. Interact with community resources on behalf of clients
  8. Document all interactions into database and assign tier to home base findings
  9. Maintain inventory of supplies and materials
  10. Fulfill mandatory education requirements for obtaining and maintaining all credentials
  11. Ability to schedule appointments and adhere to deadlines
  12. Perform excellent customer service to customers, vendors, and staff by telephone, in person and/or in writing
  13. Adjust to frequent change in duties and procedures
  14. Be non-judgmental and objective in working with clients, vendors and coworkers
  15. Work independently and/or team setting
  16. Perform community outreach and facilitate educational workshops
  17. Ability to work effectively and efficiently in high stress situations
  18. Represent CAAGKC at special events, meetings and/or remote locations to collect and/or inform applicants of programs and services
  19. Inform participants of other CAAGKC programs and services they may qualify for
  20. Any other duties as assigned
Qualifications
  1. Health Education Specialist or Health Home Specialist Credential
  2. Problem solving skills
  3. Experience working with contractors
  4. Community health worker experience
Requirements
  1. Bachelor degree in Social Work, Human Services, or a related field
  2. Experience providing housing, environmental health or public health assistance to individuals or families
  3. Ability to read, comprehend, and follow training manual guidelines and procedures
  4. Ability to work with the public
  5. Excellent listening, writing and assessment skills
  6. Experience with email, facsimile machine, scanner and copier
  7. Proficient in alpha-numeric filing, Microsoft Office products: word, excel, and outlook and ability to learn State agency database
  8. Reliable transportation, valid driver license and maintain active car insurance
  9. Some evenings and weekends required occasionally
Physical Demands

Sitting - 20%
Standing - 60%
Bending - 10%
Lifting - 10% (Ability to lift at least 25 lbs. or less)

Work Environment:
Inside - 70%
Outside - 30%

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Position: HEALTHY HOMES CASE MANAGER

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