Employment Type
Date posted
March 11, 2020
Position title

The Case Manager works with individuals and/or families to alleviate housing-related health, safety hazards and deficiencies that cause multiple diseases and injuries in the home. Will act as advocate for individuals and families as necessary and serve as liaison between CAAGKC and community partners. This program addresses mold, lead, allergens, asthma, carbon monoxide, home safety, pests, radon, and more.


Conducts home visits to assess family living environment and gather environmental samples and measurements
Ability to work with families who have multiple and serious problems
Obtain medical history and housing status through health questionnaires and walk through visual assessment of facilities
Develop case plan for participants including goals, strengths, priorities and plan of action
Communicate with clients on a routine/scheduled basis
Connect families with needed community resources, follow up with families and agencies to document the use and success of referrals
Interact with community resources on behalf of clients
Document all interactions into database and assign tier to home base findings
Keep inventory of supplies and materials
Fulfill mandatory education requirements for obtaining and maintaining all credentials
Ability to schedule appointments and adhere to deadlines
Develop environmental reports
Perform excellent customer service to customers, vendors, and staff by telephone, in person and/or in writing
Adjust to frequent change in duties and procedures
Be non-judgmental and objective in working with clients, vendors and coworkers
Work independently and/or team setting
Perform community outreach and facilitate educational workshops
Ability to work effectively and efficiently in high stress situations
Represent CAAGKC at special events, meetings and/or remote locations to collect and/or inform applicants of programs and services
Inform participants of other CAAGKC programs and services they may qualify for
Any other duties as assigned


Health Education Specialist or Health Home Specialist Credential
Problem solving skills
Experience working with contractors
Community health worker experience

Minimum Requirements

Bachelor degree in Social Work, Human Services, or a related field
Experience providing housing, environmental health or public health assistance to individuals or families
Ability to read, comprehend, and follow training manual guidelines and procedures
Ability to work with the public
Excellent listening and assessment skills
Experience with email, facsimile machine, scanner and copier
Proficient in alpha-numeric filing, Microsoft Office products: Word, Excel, and Outlook and ability to learn State agency database
Reliable transportation, valid driver license and maintain active car insurance
Some evenings and weekends required occasionally

Physical Demands

Sitting 20%
Standing 60%
Bending 10%
Lifting 10% - ability to lift at least 25 lbs. or less

Work Environment:
Inside 30%
Outside 70%

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